PROTECTING MENTAL HEALTH IN CONTENT MODERATION & AI TRAINING

With the rise of digitalisation, more job roles than ever are exposed to graphic and distressing content - often at high volumes and intensity.

Are you a social media platform or technology company with employees working in content moderation or training and testing AI models? The frequent exposure to distressing material can be mentally demanding and potentially harmful if risks aren’t properly managed.

We provide specialist risk management solutions to help protect the mental health of employees doing this vital yet challenging work. Our services include:

• Expert review and support – development of your inhouse approaches and programs to ensure alignment with the latest research and best practices.
• Psychosocial risk assessments – identifying key mental health risks and exposure-related stressors. 
• Policy and workflow design – integrating mental health and wellbeing safeguards into moderation and AI training processes, throughout the employment lifecycle. 
• Training in resilience and coping strategies – helping employees manage psychological strain. 
• Trauma-informed leadership training – equipping managers to support high-exposure teams effectively. 
• Advice on peer support and debriefing programmes – creating structured spaces for employees to process distressing content. 
• Advice on mental health monitoring and intervention strategies – developing ongoing support systems to detect and address issues early.

By implementing a structured risk management approach, we help organisations create safer, healthier workplaces for those on the frontlines of digital safety. 

Get in touch to discuss how we can support your team.